How Do I Contact Customer Service? Your Complete satisfaction is our primary concern. If you have questions, we're here to help. Click on the "Contact Us" link on the left hand side of this page
Do I need to have a PayPal Account? No, you can pay by credit card or you can pay by logging into your PayPal account
Payment can also be made by Cashiers Check Or Money Order-No personal checks. Order will ship upon receipt of payment
Do I Have To Pay Sales Tax? You only pay sales tax if you are located in the state of Illinois
Do We Offer Wholesale Pricing? Yes, wholesale pricing is offered-please see our wholesale swim caps page for all the details
Do You Have A Retail Location? We do not currently maintain a retail store
Can I Request A Catalog? We currently do not offer a product catalog due to the fact that our product selection changes daily. You can find our entire product catalog online at www.swimcapsbyfran.com .
Will I Receive Spam E-Mail From SwimCapsByFran.com? Absolutely not! The only e-mails you will receive from us are specifically regarding the status of your SwimCapsByFran.com order
How Should I Care For My Swim Cap? Pool chemicals & oil residues can be particularly damaging to swimwear containing lycra. To prevent damage, rinse your swim cap in cold water immediately after each use. Do not wash your swim cap with any detergant. Always hang-dry your swim cap in a well-ventilated space, as mildew will cause premature deterioration of swim caps containing lycra
Do We Offer Extra Large Swim Caps? Yes, extra large (XL)& extra extra large (XXL) swim caps are available
Are Your Swim Caps Waterproof? No, they are not waterproof, and they will not keep your hair dry
What is Lycra? Two-way stretch fabric which is typically the same as most swim suits
All Our Swim Caps Are Cut & Manufactured By Hand In The U.S.A.
![I love the caps !!!! Finally, I will not leave the pool with a line drilled in across the top of my forehead
because the bathing caps I have been wearing are too tight. I chose such pretty patterns..but most of all the caps are so cute..I just ordered 3 more. I will get many compliments at my aquafit class, and I will make sure to tell all who compliment me on my caps where I buy them.](/account/images/quote.img?version=1"e.text=I+love+the+caps+%21%21%21%21+Finally%2C+I+will+not+leave+the+pool+with+a+line+drilled+in+across+the+top+of+my+forehead%0Abecause+the+bathing+caps+I+have+been+wearing+are+too+tight.+I+chose+such+pretty+patterns..but+most+of+all+the+caps+are+so+cute..I+just+ordered+3+more.+I+will+get+many+compliments+at+my+aquafit+class%2C+and+I+will+make+sure+to++tell+all+who+compliment+me+on+my+caps+where+I+buy+them.&author.text=Helaine&title.text=Montreal%2C+Quebec&begin.fill.color=8DD1E3"e.fill.color=1367C7&begin.font.size=150"e.font.size=18"e.text.wrappingwidth=150&stage.width.max=150&pid=1267830079848)
![Thank you, thank you, thank you.
When I got home from work on Friday my swim caps were waiting for me. I was so surprised that they got here so quick. They fit just fine, I’ve already tested them out in the pool with no problems. Fantastic. You are my fairy godmother.](/account/images/quote.img?version=1"e.text=_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_&author.text=Lorraine&title.text=United+Kingdom&begin.fill.color=8DD1E3"e.fill.color=1367C7&begin.font.size=150"e.font.size=18"e.text.wrappingwidth=150&stage.width.max=150&pid=1267830079848)
![We got the swim caps a few days ago. They are so beautiful and unique! Thanks for your wonderful products.](/account/images/quote.img?version=1"e.text=We+got+the+swim+caps+a+few+days+ago.++They+are+so+beautiful+and+unique%21++Thanks+for+your+wonderful+products.&author.text=Elizabeth&title.text=California&begin.fill.color=8DD1E3"e.fill.color=1367C7&begin.font.size=150"e.font.size=18"e.text.wrappingwidth=150&stage.width.max=150&pid=1267830079848)
![I have been spreading the word among friends about the wonderful caps and fast service from you.](/account/images/quote.img?version=1"e.text=I+have+been+spreading+the+word+among+friends+about+the+wonderful+caps+and+fast+service+from+you.&author.text=Larri&title.text=United+Kingdom&begin.fill.color=8DD1E3"e.fill.color=1367C7&begin.font.size=150"e.font.size=18"e.text.wrappingwidth=150&stage.width.max=150&pid=1267830079848)
![My four year old wears the fish pattern cap when swimming outdoors– primarily because we try to shield her scalp from the strong sun here in Colorado and in the beaches worldwide that we visit. She loves how easy this is to get on and off and thinks the patterns are fun. Plus she likes how it keeps her hair out of her eyes. Thanks !](/account/images/quote.img?version=1"e.text=_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_&author.text=Brigid&title.text=Colorado&begin.fill.color=8DD1E3"e.fill.color=1367C7&begin.font.size=150"e.font.size=18"e.text.wrappingwidth=150&stage.width.max=150&pid=1267830079848)
